MailTrak is GrayHair’s industry-leading mail tracking application. Delivered through the SelectSolutions™ platform, this managed service is driven through the USPS® Confirm® program and uses the Intelligent Mail® barcode (IMb™) to provide valuable insight on the delivery date of your mail. This information is delivered via the most sophisticated suite of reporting tools available, which collect, organize and distill thousands of data points into actionable items.
As a mail owner, you get unprecedented mailstream visibility, vendor accountability and InHome™ delivery day management through MailTrak’s status updates. With this level of mail tracking, you’ll know exactly when your mail was delivered to the USPS and then be able to track it - down to the individual piece - to its final destination. You can use this information to more effectively manage call centers, trigger an email follow up and measure response.