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Products 2017-05-17T09:13:49+00:00

Our Holistic Approach For Your Communications And Operations

Enterprise Address Hygiene, Mail Tracking and Reporting

MAIL TRACKING

MAIL TRACKING

Manages call centers, triggers emails and measures responses

MAIL TRACKING

Our industry-leading outbound Mail Tracking application is a managed service driven through USPS® Informed Visibility®, which uses the Intelligent Mail® barcode (IMb™) to provide valuable insight on the delivery of your mail.

Features and Benefits
  • Documents InHome™ performance and charts delivery progress to the single piece level.
  • Provides single piece or overall performance report options.
  • Delivered through Tableau-powered data visualization.
  • Provides the ability to enable Address Change Service (ACS™).

Mail Owners

As a mail owner, you get unprecedented visibility, vendor accountability and InHome™ delivery day management.

When using all elements of GrayHair’s Mail Tracking, which includes Address Hygiene and Postage Reconciliation – you’ll know exactly when your mail was delivered to the USPS® and then be able to track each mailpiece to its final destination.

ADDRESS HYGIENE

ADDRESS HYGIENE

Improves deliverability and response rates

ADDRESS HYGIENE

Address Hygiene consists of industry standard services such as CASS™ and NCOA but can be supplemented with our propriety database of undeliverable addresses representing mail intelligence from over 350 million consumer records.

Features and Benefits
  • Customizable business rules to allow for compliance with USPS and other regulations.
  • Suppresses and redirects mailpieces.
  • Leverages ACS data across all business units.
  • Supports standardizing addresses to meet USPS regulations.

POSTAGE RECONCILIATION

POSTAGE RECONCILIATION

Manages multiple CAPS accounts

POSTAGE RECONCILIATION

Our managed Postage Reconciliation service reconciles your USPS® postage charges with data provided from your Centralized Account Processing System (CAPS) account. The service simplifies the postage reconciliation process for mail owners by enabling electronic receipt and comparison of Mail.dat files and mail service provider reports.

Features and Benefits
  • Provides information on postage spend and any potential discrepancies.
  • Provides access to detailed on-demand reports.
  • Identifies mischarges, reduces risk mitigation and cuts reconciliation time and effort.
  • Provides secure and auditable data format.
Contact us to learn more about our products