Dedicated Mail Monitoring MailWatch™

The only mail monitoring service in the industry that provides a near-single piece review of your mail.

MailWatch is a managed mail monitoring service that provides a dedicated team of postal experts who solve issues within your mail. You are assigned a MailWatch team that performs an independent review of your mail as it moves through the USPS^® mailstream. This team offers extensive experience in analyzing billions of mailpieces and produces both a panoramic and microscopic view from which they can monitor for situations.

MailWatch uses real-time tracking of mailpieces through the SelectSolutions™ platform in coordination with your pre–determined business rules and operational indicators to provide a complete view of your mail. This data is then analyzed down to a near–single piece level to determine any potentially detrimental situations. When a situation is detected, the MailWatch team follows pre–determined crisis management practices to swiftly respond to situations that include postal issues, vendor issues and even natural disasters.

• Managed service
• Dedicated team of postal experts
• Daily job monitoring by mail experts
• Near-single piece review of the mail
• Team works directly with mail service providers, logistics and USPS^®
• Ongoing communication to review concerns and improvements

• Mail issues solved by industry experts
• Job irregularities identified before they mail
• Reviews done through shipment levels, to container, to tray, to mailpieces
• Independent expert insight into your mailing
• Delivery issues pinpointed
• Postal facilities issues identified
• Natural disaster impact examined and explained